Faculty and researchers often need to request additional software to get their work done or to collaborate with colleagues. Sometimes the software is a new product. Sometimes it's just an upgrade to the latest version of software they already use.
CAS IT provides many software titles for download and install on computers we support, using automated processes: Software Center on Windows and the Self-Service app on Macs. But for new software not available through these automated processes, a software request may need to be made.
Please search our current titles before placing a request. If we do not offer the title or version you need, please submit the following form.
Expect it to take longer (sometimes a lot longer) to happen than non-UNT individual or group purchases. Some examples of the processes required to get software and make it available are listed below (not necessarily done in this order; processes differ across products):
- Ensuring our highest priority remains with keeping existing software working rather than adding new software
- Learning how you/we plan to use the software
- Understanding the vendor and product's licensing types and methods that work for our use cases
- Identifying funding sources and getting committment for our use cases
- Testing deployment feasibility for use cases
- Learning if people need training to use the software
- Using the appropriate purchase method
- Getting software acquisition approvals from UNT System IT Security, UNT System IT Compliance, and the UNT ITPP Committee
- Getting licensing agreements reviewed, modified (to meet State of Texas institutional requirements), signed, and counter-signed
- Paying the vendor for the product so we can get the product
- Creating and testing production software deployment packages for viability and the use case
- Deploying the software
- Announcing the software's availability
- Departments or grants typically fund individual small group purchases.
- CAS IT can help identify funding for larger scale purchases that benefit multiple departments, colleges, or UNT institutions.