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These are the instructions for adding printers via Universal Print, for both Windows and Mac users.

NOTE: Not every network printer we manage supports Universal Print. Some printers use needed features that prohibit them from working with UP when they otherwise would work with it. Most of the printers we manage have not yet been tested and confirmed working with UP, but most printers have at least been added to UP and shared out. Every user who has access to certain printers should also be able to see those printers as available for adding via UP. If you don't, then it probably means that the printer has already been confirmed as not working with UP.


Windows users

You should be able to find any UP printers you have access to if you:

  1. Open the Start menu.
  2. Type 'Print' to search for "Printers and scanners".
  3. Click on that item when it appears.
  4. Click on "Add a printer or scanner" (in Win 10) or "Add device" (in Win 11), which should start a printer search.
  5. Make sure to select "Work or school printer or scanner" (if using Win 10) or "Work or school" from the pulldown labeled "Show printers and scanners associated with my" (if using Win 11).
  6. You can also search by partial name keyword, like GAB210, or by location and drill down through UNT Denton -> GAB -> 210.

NB: You may need to click on the Refresh button before your selections will change what results are returned.


Mac users

Will need to install the Universal Print app first, via Self Service. It will create a new icon in your System Preferences named Universal Print that launches the UP app.

  1. Open that Universal Print app.
  2. The first time opening the app, you will see a consent prompt, click Allow and follow the on screen instructions to proceed.
  3. Click the Sign In button at the top right, and provide your UNT email address and EUID password.
  4. Once signed in, click "Add printers".
  5. Scroll through the available printers or search for a specific printer by name or location.
  6. Select printer(s) to add by using the checkboxes, then click "Add".

That's it. To see screenshots of these Mac user steps, refer to the instructions here:
https://learn.microsoft.com/en-us/universal-print/macos/universal-print-macos-setup