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Microsoft Outlook Focused Inbox

  • You remain responsible for reviewing official email.
  • We can not force all UNT email into your Inbox folder.
  • Periodically check and manage junk email folder and "Other" inbox view (this article).

What is Focused Inbox?

Focused Inbox is designed to help you focus on important emails and sort out the others while also leaving them easily accessble. It does this by using a tabbed inbox and putting the important emails in the "Focused" tab and the rest in the "Other Tab".

It is replacing the older Clutter folder that Outlook used to sort out unimportant emails. Clutter will no longer function as of 31 January 2020. Just like Clutter, Focused Inbox will learn what emails it should sort based on your usage and by "training" it.

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Outlook for Windows

Enable/Disable Focused Inbox (Outlook 2016 and 2019)

1. In the Outlook Client, go to the View tab

2. Toggle the Show Focused Inbox button to enable or disable the Focused Inbox.

3. If enabled, the Focused and Other tabs will now appear at the top of your inbox

Change Focused Inbox Organization (Outlook 2016 and 2019)

1. From the Inbox folder, right-click the email you want to move.

2. If you want an email moved from the Focused tab to Other, select Move to Other or Always Move to Other. You can do the same if you want to move an email in the Other tab to the Focused tab, but the options will instead be Move to Focused and Always Move to Focused.

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Webmail.unt.edu (Outlook Web Access)

Enable/Disable Focused Inbox

1. Login to webmail.unt.edu with your UNT email address and password.

2. Click the gear icon in the top right of the page to open the settings menu then select the toggle next to Focused Inbox.

Change Focused Inbox Organization

1. From the inbox folder, select the email you want to move.

2. Click the Move to dropdown menu at the top of the page.

3a. To move messages from Focused to Other tab, select Move to Other inbox or Always move to Other inbox. If moving from Other to Focused tab, select Move to Focused inbox or Always move to Focused inbox.

3b. Alternatively, you can also do this by right-clicking the email, selecting Move, then selecting the respective move operation.

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Outlook for Mac (2016 and 2019)

Enable/Disable Focused Inbox

1. Open Outlook for Mac

2. Go to the Organize tab and toggle Focused Inbox to enable or disable.

3. The Focused and Other tabs will now appear in the inbox folder.

Change Focused Inbox Organization

1. From the inbox folder, select the email you want to move.

2. To move from Focused to Other, open the Message menu from the top left of the screen and then select Move to Other or Always Move to Other. If you are moving the message to the Focused tab, then the options will be Move to Focused and Always Move to Focused.

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