There are a couple of easy ways to find your computer's IP address and/or MAC address
Windows
Command Prompt
- Press: Windows + R to open the Run Window
Alternatively, Click: Start Menu then Click: Run - Type the following in the Open field: cmd /k ipconfig
- Press Enter or click OK.
- A Command Prompt window will open and your computer's NIC information will be displayed.
- Your IP Addresses will be labeled IPv4 Address, one for each ethernet adapter.
- Your MAC Addresses will be labeled Physical Address, one for each ethernet adapter.
Note: this may be a lot of information to sift through. If you're trying to get this information to your CAS support technician, we suggest using PowerShell as shown in the Provide to IT Technician section.
Provide to IT Technician
- Press: Windows + R to open the Run Window
Alternatively, Click: Start Menu then Click: Run - Copy and paste the following into the Open field:
powershell.exe -ExecutionPolicy Bypass -Command gwmi Win32_NetworkAdapterConfiguration | select * | Export-Clixml "${env:UserProfile}\Downloads\NetworkAdapterConfiguration-${env:ComputerName}.xml" - Press Enter of click OK.
A blue PowerShell window should open and quickly close. Once it's closed ... - Browse to your Downloads folder.
- Look for a file name: NetworkAdapterConfiguration-*.xml
The "*" will actually be your computer name; such as: CAS-123456
Note: this file contains a lot of information to sift through. If you're trying to get this information to your CAS support technician, and you just want to take pictures of the information, we suggest using the Command Prompt instructions. Be sure your pictures are legible before sending them.
macOS
- Open System Preferences
- Click on Network
- Select the desired network adapter on the left
- View the IP address
- Click the Advanced button
- Click the Hardware tab
- View the MAC address