Using or Disabling Clutter

  • You remain responsible for reviewing official email.
  • We can not force all UNT email into your Inbox folder (alternativel, consider that Clutter enables you to avoid some useless UNT email).
  • Periodically check and manage junk email via Clutter (this article), Junk E-Mail, and spam.unt.edu.
 
As of 2015, Microsoft added Clutter to Outlook's built-in junk-mail handling.  Unlike the old system, UNT cannot (currently) ensure all official UNT email goes to your Inbox.
 
As you work with Clutter, it automatically learns and applies your personal preferences to put email you do want in your Inbox folder and email you do not want in your Clutter folder.  This article notes how you:

Teach Clutter You Don't Want an Email

 
When you get an email in your Inbox folder that you don't want to see in the future, move the mail message to your Clutter folder using one of the following methods:
  • Drag the message to the Clutter folder
  • Right-click the message and select "Move -> Clutter"
  • Select the "Move" icon from the Outlook ribbon and select "Clutter"
Once moved, Clutter learns your preference.  It may take a a few similar moves or days to strengthen the learning process.
 
Note: If you delete junk email from you Inbox folder (instead of moving junk email to the Clutter folder), I strongly suspect you teach Clutter you want more junk email in your Inbox folder.
 
If they bother you, delete messages from the Clutter folder at a later date.
 

Teach Clutter You Do Want an Email

 
When Clutter puts something in the Clutter folder that you would rather get in your Inbox folder, move the messae to your Inbox folder using one of the following methods:
  • Drag the message to the Inbox folder
  • Right-click the message and select "Move -> Inbox"
  • Select the "Move" icon from the Outlook ribbon and select "Inbox"
 
Once moved, Clutter learns your preference.  It may take a a few similar moves or days to strengthen the learning process.
 
Note: If you read/delete important email from within the Clutter folder (instead of moving important email to your Inbox folder), I strongly suspect you teach Clutter to devalue email you deem important.
 

Clean Out Your Clutter Folder

After you move items to/from your Clutter Folder, you may want to get rid of the email in the Clutter folder.
 
You may delete the messages as normal.  On some systems, you may:
  1. Right-click the "Clutter" folder
  2. Select: Delete All

If you accidentally deleted the email, you may:

  1. Right-click the "Clutter" folder
  2. Select: Recover Deleted Items

Disable Clutter

 
Login to Outlook Web Access to disable Clutter by doing the following:
  1. Select the flowery gear icon in the top-right corner
  2. Select: Options
  3. If not already expanded, expand the "Mail" heading
  4. Select: Cutter 
  5. Select: Don't separate items identified as clutter
  6. Click: Save

Red numbers and line mimic steps outlined above.
 

References

Content from the following used to create the above: