Requirements

• The resource you want to manage is listed in the Outlook global address book.
• You must have an Exchange Mailbox. Not sure?
  • If you can log into webmail, you have one.
  • If you cannot, you will need to request one.
• You have appropriate permissions granted by the CAS Postmaster or the resource manager.

Note: Outlook may need to be closed and re-opened in order for your permissions to the new mailbox to be detected.

• Adding an Additional Account in Outlook
• Manage a Resource With Webmail Using Internet Explorer or Firefox
• Accessing a Shared Resource from Mobile Device

Adding an Additional Account in Outlook

Adding an Additional Account in Outlook

1. Click the File menu in Outlook.
2. Click Info, if you're not already in the Account Information section.
3. Click Add Account, as shown below:
   
4. Enter in the full address of the shared mailbox you'd like to add to Outlook (SharedMailbox@unt.edu is our example):
   
5. Click Connect
6. Outlook will prompt you to authenticate to the mailbox.
   IMPORTANT NOTE: Outlook will automatically populate the username field with the shared mailbox address, but you must change this to your E-mail address (use your EUID password). You do not need the shared mailbox password. Both things shown below:
   
   Change this to your full E-mail address (also known as your UPN) and use your EUID password, as shown below:
   
7. Click OK on the Account Setup Complete page
   
   If you receive an error at this stage:
   1. Try restarting your computer first and try again.
   2. If the error persists: Take a screen shot
   3. Reply to your confirmation e-mail (keeping the Ticket# in the subject line), and paste the screen shot into your reply message.
8. After the mailbox is added, it's a good idea to Restart Outlook.
9. Remember: if you are prompted to authenticate to the mailbox again, use your E-mail address and EUID password.

Manage a Resource With Webmail Using Internet Explorer or Firefox

Manage a Resource With Webmail using Iternet Explorer, Firefox, Chrome, or Safari

1. Using any web browser, visit the http://webmail.unt.edu web site
2. Login with your full e-mail address (First.Last@unt.edu) and your EUID password
3. In the upper-right corner click the user icon, and on the drop down menu, select "Open another mailbox..."
4. Type in the mailbox you'd like to open, and click the "Open" button

   

5. The new window that opens contains the mailbox, calendar, etc. for the resource you chose
6. Closing this separate window disconnects from the resource mailbox. Clicking Log Off closes both the resource session and your email session.

Accessing a Shared Resource from Mobile Device

Accessing a Shared Resource from a Mobile Device

1. Install the Outlook app from the Google Play Store (Android) or App Store (iOS)
2. Add your UNT email account first.last@unt.edu
   • If it already lists your UNT address, make sure any other accounts are deselected then touch "Add Account"
   • If your UNT account is not already listed, touch "Skip" then type in your UNT email
      
3. You will be redirected to a UNT page. Input your email first.last@unt.edu and UNT password. Touch "Sign In"
4. If it asks "Would like to add another account now?", touch "Skip"
      
5. Touch the button with the three horizontal bars in the top left next to where it says Inbox. Then touch the mail icon with the + symbol and then touch "Add a shared mailbox"
      
6. Select your UNT account, which will be used to authenticate to the shared mailbox.
7. Enter the address of the shared mailbox you would like to add then touch "Continue"
      
8. The icon for the shared mailbox should now appear in the left column under your UNT account icon.