Student Computer Lab Technician I | Computing for Arts + Sciences

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Student Computer Lab Technician I

HR Title: 
1710 - Student Asst, Regular

The Student Computer Lab Tech I is an entry-level, technical support and customer service position assisting in the operation and maintenance of computing system environments which directly support students and their learning.

Examples of work include:

  • Responding to manager and lab monitor requests and providing support, or referring users to appropriate staff as necessary.
  • Providing technical maintenance for systems, applications, and communications hardware and software.
  • Troubleshooting, researching, and documenting complex system hardware and software problems.
Is Position Currently Open?: 
No, position is filled.
Position Type: 
Student Employee
Hours and Schedule: 
The Student Computer Lab Tech I position works a flexible schedule of 15 - 24 hours per week, Monday through Friday, typically between the hours of 8am and 5pm. Work typically continues between semesters.
Pay Rate: 
$10.00/hour
Role Benefits: 
schedule work shifts around classes gain hands-on, real-world IT experience gain exposure to and work with enterprise-level deployments of Windows and Mac computers gain exposure to and work with Microsoft Active Directory (AD) Group Policies (GPOs) learn enterprise-level scripting and coding network with other IT professionals
Career Development: 
Develop with CAS IT by moving into Tech II or Tech III part-time roles; transition to a position with CAS ITS Helpdesk where you learn system management tools and assist full-time staff in managing resources, gaining the skills and experience needed to get a full-time job with CAS, UNT, or elsewhere.
Experience: 
Basic knowledge of the principles of computing and communication networks.
Communication Ability: 
Good written and oral communications skills. Must be able to convey complex problems and solutions clearly and concisely.
Education: 
Related field of Computer Sciences, BCIS or Engineering is preferred.
Physical Ability: 
Manual dexterity necessary to operate a computer keyboard and install computer hardware. Physical strength to move and setup computer workstations and transport them around campus. Ability to assimilate, retain, and utilize technical and applications-oriented information. Ability to work and manage your time with limited independence and initiative.
Background Check Required: 
Background Check Required