Student Computer Lab Assistant | Computing for Arts + Sciences

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Student Computer Lab Assistant

HR Title: 
1710 - Student Asst, Hourly

The Lab Monitor position is an entry-level position in the CAS Student Computer Labs. As a team member you will:

  • provide outstanding customer service
  • assist customers with software- and hardware- related problems
  • monitor customer use of lab facilities/equipment
  • maintain labs in a clean and organized condition
  • protect lab equipment from theft and damage
  • work productively without constant supervision
  • deliver printing supplies to varying lab locations
  • perform other duties as assigned
Is Position Currently Open?: 
Yes, position is currently open.
Position Type: 
Student Employee
Hours and Schedule: 
Lab Assistants work a flexible schedule of 15 - 25 hours per week between 8am and midnight during semesters, with additional hours available for volunteers as needed between semesters.
Pay Rate: 
Role Benefits: 
Schedule work shifts around your class schedule Have the same schedule each week during the semester Gain valuable work experience Develop professionally and have an opportunity to advance within the organization
Career Development: 
Lab assistants have the opportunity to progress through a management-oriented career development track, a technology-oriented career development track, or both! Management-track employees may have the opportunity to become shift leaders, learning valuable management skills and helping with hiring, training, mentoring, and developing new lab assistants. Technical-track employees may have the opportunity to become student computer technicians with either the CAS Student Computer Labs (SCL), College Lab Services (COLAS), or CAS IT Services HelpDesk.
At least 1 year prior work experience in either technical/computer support or customer service A superior working knowledge of either the Windows or Mac operating system Experience using MS Office suite (Word, Excel, PowerPoint, Access, etc.)
Communication Ability: 
Lab Assistants must be able to communicate in English clearly on the phone as well as in person. Strong writing skills are also preferred.
Only currently-enrolled UNT students are eligible for hire as a lab assistant.
Physical Ability: 
Manual dexterity necessary to operate a computer keyboard and mouse Physical strength to lift 50 lbs from floor to waist-height and push a heavily-loaded cart across campus
Background Check Required: 
Background Check Required